1. Overview
Cybersecurity Coach Online ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website and related services (collectively, the "Services"), how we use and share it, and the choices available to you. By using our Services, you agree to the practices described in this Policy.
2. Information We Collect
We collect information in the following ways:
Information you provide directly
- Contact details you submit through forms, such as your name, email address, phone number, and company name (for example, when requesting a free security grade or booking a strategy call).
- Information you provide when corresponding with us by email, phone, or through customer support.
- Payment and billing information when you purchase a product, course, or service (processed by our third-party payment processors — we do not store full payment card numbers).
Information collected automatically
- Device and usage data, such as IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site.
- Information collected through cookies and similar technologies, described further below.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services, including delivering security assessments, training, and coaching content.
- Respond to inquiries, schedule calls, and provide customer support.
- Send administrative communications, such as confirmations and updates about your account or purchase.
- Send marketing communications about our services, with the ability to opt out at any time.
- Analyze usage trends to improve site performance and user experience.
- Detect, prevent, and address fraud, security, or technical issues.
- Comply with legal obligations.
6. Data Security
We use administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
8. Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly. To exercise these rights, please reach out using the contact information below.
9. Children's Privacy
Our Services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Third-Party Links
Our site may contain links to third-party websites, including press coverage and social media platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our Services after changes are posted constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
- Email: info@cybersecuritycoachonline.com
- Phone: +1 916 538 1611